We are happy to help make changes to your order, when possible. If the change is time sensitive, please use our Live Chat feature to speak with our team Monday-Friday, 10am to 6pm EST. We have the ability to:
- Update your shipping address, phone number, or email address
- Cancel and refund any individual items
- Cancel and refund your entire order
If you prefer to leave us a message instead, feel free to click here and submit your request. If we are able to make the change, we will reply with confirmation that your order has been updated.
Unfortunately, our team does not have the ability to:
- Update your billing address
- Change your payment method
- Change the size of any item in your order
- Swap any items in your order for a different product
- Hold your order for delivery on a later date
If you need to make any of these changes, you may request to cancel your order. Once canceled, you can place a new order on our website.