Skip to main content
Helix Sleep Help Center home page
Homepage
Sleep Quiz
Mattresses
Helix 101
Reviews
Contact Us
  1. Helix Sleep
  2. Returns

Returns

Returns

  • What is Helix's Return Policy?
  • What items are covered under Helix's return policy?
  • How do I start a return?
  • How long do I have to complete the pickup of my mattress?
  • How does the return process work?
  • What happens when I start the return process on my Helix?
See all 22 articles

Return and Reorder

  • Can I try a different Helix mattress model?
  • What's required to return my mattress and try another model?
  • I received a damaged product.

Topper Program

  • What is the Helix Mattress Topper program?
  • How much of a difference will the Mattress Topper make?
  • How does the mattress topper fit on my mattress?
  • Who is eligible for a complimentary mattress topper?
  • Can I wash my complimentary topper?
  • Will I be charged for the mattress topper if I return my Helix?
See all 7 articles
Helix Sleep