At Helix, we want to be sure you love your new mattress and sleep accessories. That's why we offer a 100 night sleep trial, which begins on the day of delivery. If you're unhappy with your purchase for any reason you can return it for a full refund within the 100 night trial period. Mattresses do require a 30-Day break-in period before you can be eligible for a return. Read more about the break-in period here.
Please note: The Helix Adjustable Base does not include a 100 night sleep trial. If removed from its original packaging, it cannot be returned.
Applies only in the US & Canada: Because we do not ship products outside of the United States and Canada, the 100 night sleep trial applies only to customers located within those two countries. If you remove your Helix product from the United States or Canada, its 100 night sleep trial will be voided and it will be ineligible for return or refund.
Warranty Replacements: While mattress defects are extremely rare, our manufacturer's warranty protects you against structural defects, should they occur. If your mattress is replaced under the terms of our warranty, the replacement mattress does not include a new 100 night sleep trial. Warranty replacements are not eligible for return or refunds.