That's a very common question, and we're happy to clarify! You don't have to use a Helix-branded foundation, but we do highly recommend using some form of sturdy support system.
A proper foundation is essential for two key reasons:
- Optimal Comfort: It ensures the mattress has a flat, even surface to rest on, which helps maintain its comfort and feel over time.
- Long-Term Durability: A strong base prevents the mattress from sagging and extends its lifespan.
If you choose to use a different support system, please make sure it has thick, wide slats that are no more than 5.5 inches apart. This specific slat spacing is vital for the mattress's structural integrity. Using a base with wider gaps can lead to sagging and may impact your warranty coverage.