If you’d like us to remove your old mattress but prefer to set up your new Helix mattress yourself, we can help! Simply reach out to our customer support team by submitting a request through our Contact Us form or by chatting with a live agent during business hours.
We’ll be happy to arrange a removal-only service if you’re located in an eligible pickup area. Availability may vary by location, and a removal fee may apply.
California Old Mattress Removal
For free old mattress removal in the state of California, you can opt in to this free service by clicking "Opt In" in the shipping confirmation email for your mattress. Please note that our pickup partners typically ask that items be left at the curb the night before your appointment to expedite removal services.