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Shipping & Delivery

In-Home Delivery & Setup

  • How should I prepare for Old Mattress removal?
  • What happens if I miss the delivery window?
  • How do I schedule In-Home Delivery & Setup?
  • Will my mattress be compressed in a box if I upgrade to In-Home Delivery & Setup?
  • What if I need to change my In-Home Delivery & Setup?
  • Is In-Home Delivery & Setup available Canada?
See all 14 articles

Shipping

  • How long will it take for my order to arrive?
  • How is my Helix Mattress shipped?
  • How much does shipping cost?
  • Can I request rush shipping?
  • Why hasn't FedEx delivered my package yet?
  • Can I request a shipping method other than FedEx?
See all 15 articles

Delivery

  • How do I recycle the packaging?
  • Do you deliver on weekends?
  • Do I need to be home to receive the package?

Old Mattress Removal

  • Do you provide Old Mattress Removal?
  • How much is Old Mattress removal?
  • Do I need to have a mattress bag if I purchase Old Mattress removal?
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