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Shipping & Delivery

In-Home Setup & Removal

  • Why don’t I see In-Home Setup & Removal by Ryder as an option at checkout?
  • What is In-Home Setup & Removal by Ryder and how does it work?
  • Will my old mattress be removed?
  • How do I reschedule my In-Home Setup & Removal by Ryder?
  • Can I add In-Home Setup & Removal by Ryder after purchase?

Shipping

  • How long will it take for my order to arrive? Shipping timelines?
  • Can I expedite my order?
  • How big will the box be when my order arrives?
  • How do Helix items ship?
  • How do I recycle the packaging?
  • How much does shipping cost?
See all 13 articles

Delivery by FedEx

  • Can I schedule a specific delivery date and time?
  • How do I delay shipment?
  • Can I require a signature for delivery?
  • Why hasn't FedEx delivered my package yet?
  • My package was marked as delivered, but it's not here.
  • Do you deliver on weekends?
See all 7 articles

Old Mattress Removal

  • What if I want old mattress removal without In-Home Setup & Removal by Ryder?
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