That's an excellent question. It's important to understand what a protection plan covers, so you can be confident in your purchase.
The Mulberry Protection Plan is designed to provide a comprehensive "safety net" that goes above and beyond a standard manufacturer's warranty. It covers most common, unexpected accidents that can happen to a mattress.
What is covered?
The Mulberry plan covers a wide range of accidental damages and stains, including:
Accidental Stains:
- Food and beverages (like wine, coffee, or pizza sauce)
- Makeup, nail polish, and other cosmetics
- Marks from pens, crayons, or pencils
- Bodily fluids from humans and pets
Accidental Damages:
- Rips, tears, and punctures
- Burns
- Structural breakage or chipping and cracking from normal wear and tear
- Other common accidents caused by children or pets
In essence, Mulberry protects your mattress from the "oops" moments that can happen in everyday life, giving you peace of mind and helping to extend the life of your investment.
What is not covered?
Just as important as knowing what is covered, here's a quick look at what the Mulberry plan does not cover:
- Manufacturer Defects: These are typically handled by your standard manufacturer's warranty.
- Gradual Damage: The plan does not cover accumulated stains or damage from the same repeated cause.
- External Causes: Damage from acts of nature, such as floods or fires, is not included.
- Pest-Related Issues: This includes any damage from mold or bed bugs.
- Damage Outside Your Home: The plan is only valid for damages that occur in your home.
- Expired Plans: You must file a claim before your plan's coverage expires.