Mulberry goes beyond the standard limited and manufacturer warranty by covering almost everything that can go wrong with the mattress in addition to any structural breakdowns.
Accidental stains such as:
● Wine, Pizza sauce, and any other food and beverage stains
● Make-up, Nail Polish, Cosmetics
● Pen, Crayons, Pencils
● Human and Pet bodily fluids
Accidental damages such as:
● Rips, Burns, and Punctures
● Common accidents from children or pets
● Breakage that causes structural breakdown
● Chipping, cracking, and breakage from normal wear and tear
Mulberry does not cover:
● Claims not initiated prior to the expiration date of the warranty
● Product repairs covered by the manufacturer’s warranty
● Damages that happen to the product outside of the customers’ home
● External causes such as acts of nature like floods, fires, and other natural disasters
● Mold or any damages caused due to mold on any parts of the product
● Any instances of bed bugs