Mulberry covers a wide variety of issues that might go wrong but does not cover the following:
- Claims not initiated prior to the expiration date of the warranty
- Product repairs covered by the manufacturer’s warranty
- Damages that happen to the product outside of the customers’ home
- External causes such as acts of nature like floods, fires, and other natural disasters
- Mold or any damages caused due to mold on any parts of the product
- Accumulated stains, repetitive stains, or damage from the same cause. Be sure to let them know right away when stains occur!
- Any instances of bed bugs