Checkout, Payments & Promotions

Pricing

• Do I need to pay sales tax?
• How do you keep your prices affordable?
• Why am I being charged a recycling fee?

Payment Methods

• Can I use two different payment methods?
• Can I defer payment until my order ships?
• When will I be charged for my order?

Promotions & Discounts

• Does Helix Offer a Wholesale Program?
• Does Helix have a referral program?
• Does Helix provide a tax exemption for my order if I provide a prescription from my doctor for a new mattress?
• Do you offer a military discount?
• Can I use promo codes with a financed order?
• I forgot to use my promo code.

Financing

• Does Helix offering financing for my order?
• How do I finance my order?
• How do I know which financing option is best for me?
• Can I split my payment between credit card and financing?
• What happens if my financing application is denied?

Tax Exemptions

• Does Helix offer tax exemption for my order?
• How do I apply tax exemption to my order?
• What if I place my order before adding tax exemption?
• What if I am denied tax exemption on my order?