Checkout, Payments & Promotions

Pricing

• When will I be charged for my order?
• Do I need to pay sales tax?
• How do you keep your prices affordable?
• Why am I being charged a recycling fee?

Payment Methods

• What forms of payment do you accept?
• Can I use two different payment methods?
• Can I defer payment until my order ships?

Promotions & Discounts

• Can the dream pillows be purchased on their own?
• What are Dream Pillows made of?
• Can I use more than one discount code?
• Does Helix Offer a wholesale program?
• Does Helix offer a trade program?
• Does Helix have a referral program?

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Financing

• Does Helix offering financing for my order?
• How do I finance my order?
• How do I know which financing option is best for me?
• Can I split my payment between credit card and financing?
• Is credit required to apply for Katapult?
• Why is Katapult charging me $45?

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Tax Exemptions

• Does Helix offer tax exemption for my order?
• How do I apply tax exemption to my order?
• What if I place my order before adding tax exemption?
• What if I am denied tax exemption on my order?