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  2. Checkout, Payments & Promotions

Checkout, Payments & Promotions

Pricing

  • Do I need to pay sales tax?
  • How do you keep your prices affordable?
  • Why am I being charged a recycling fee?

Payment Methods

  • Can I use two different payment methods?
  • Can I defer payment until my order ships?
  • When will I be charged for my order?

Promotions & Discounts

  • Does Helix Offer a Wholesale Program?
  • Does Helix have a referral program?
  • Does Helix provide a tax exemption for my order if I provide a prescription from my doctor for a new mattress?
  • Do you offer a military discount?
  • Can I use promo codes with a financed order?
  • I forgot to use my promo code.

Financing

  • Does Helix offering financing for my order?
  • How do I finance my order?
  • How do I know which financing option is best for me?
  • Can I split my payment between credit card and financing?
  • What happens if my financing application is denied?

Tax Exemptions

  • Does Helix offer tax exemption for my order?
  • How do I apply tax exemption to my order?
  • What if I place my order before adding tax exemption?
  • What if I am denied tax exemption on my order?
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