Once your order ships, you’ll receive a FedEx tracking number to monitor your delivery in real time. While most deliveries arrive on schedule, there are a few common reasons a package may be delayed:
High shipping volume: During holidays or peak seasons, FedEx may experience processing or transit delays.
Weather or local conditions: Severe weather, natural events, or road closures can affect delivery timelines.
Operational issues: Packages may occasionally be rerouted, held at a FedEx facility, or delayed due scanning errors.
You can always check your FedEx tracking link for the most up-to-date information. If you see no movement for several days or your order appears stuck, please contact our Customer Experience Team by clicking here so we can investigate with FedEx on your behalf.
You may also start a chat online during business hours and ask to be connected to a sleep specialist and we will be happy to help.