The easiest way to locate your Helix order number would be to search your email inbox for the order confirmation email from orders@helixsleep.com. Your confirmation email will include your order number, which should start with "HXS-######."
If you can't locate your confirmation email and need assistance tracking down your order details, please reach out via email, request an agent in chat, or give us a call and our Support Team will be happy to assist when provided with the following details:
- First and Last Name
- Email Address
- Shipping Address
- Phone Number