With our 100-Night Sleep Trial, you're able to try your mattress or mattress topper for 100 nights to decide if it's right for you. If after our 30-day break-in period you find that you don't love your Helix mattress you can return it within those 100 nights. Please note: Only two returns are allowed per household.
If you're past your 30-day break-in period and would like to initiate a return, please fill out this form by:
- Selecting Returns, Exchanges & Replacements under How can we help?
- Selecting I'd like to Return/Exchange Something under How can we help?
- Selecting the appropriate reason under Why are you returning?
Please include your order number. You can find this in your order confirmation email!
Our foundations and frames come with the 30-night sleep trial, which begins on the date of delivery by our shipping provider. Sleep accessories, including mattress protectors, mattress encasements, pillows, wedge pillows, sheets, duvets, weighted blankets, and any other soft good accessories must be returned within 30 days from the date of delivery.