Exchanges
Returns
- I purchased my Helix mattress at a retail location. Does it include a 120 night sleep trial?
- What is Helix's Return Policy?
- What items are covered under Helix's return policy?
- How do I start a return?
- How does the mattress return process work?
- What if I can't be available for my pickup?
Topper Program
- What is the Helix Mattress Topper program?
- How much of a difference will the Mattress Topper make?
- How does the mattress topper fit on my mattress?
- Who is eligible for a complimentary mattress topper?
- Can I wash my complimentary topper?
- Will I be charged for the mattress topper if I return my Helix?